Contact Information

How to reach the New York State Health Insurance Program, the Employee Benefits Division, and other important benefits related contact information.

Welcome to the New York State Department of Civil Service Employee Benefits Division, the part of the NYS State government that administers employee benefits for NYS State employees and many public employees and employers in New York State.

The Empire Plan Information

Toll free telephone number and call prompt information for Empire Plan enrollees. 

NYSHIP Contact Information

HMO Member Services

Telephone numbers and contact information for your HMO option member services.

HMO Member Services

Ask EBD 

Use this form to submit questions about eligibility, coverage options, enrollment and other NYSHIP-related topics.

Ask EBD Form

Location

New York State
Department of Civil Service
Employee Benefits Division
Core 1, Swan St.
Albany, NY 12239
518-457-5754