The Empire Plan Providers, Pharmacies and Services
Medical/Surgical
With UnitedHealthcare's online directory, you can search for participating providers, laboratories, outpatient surgical locations, cardiac rehabilitation centers, urgent care centers and orthotic/prosthetic devices networks.
Hospital
Anthem Blue Cross is part of the largest hospital network in the U.S. with 97% of the nation's hospitals participating. Find a hospital, hospice or skilled nursing facility near you at their online directory.
Mental Health and Substance Use
For treatment options, call Carelon Behavioral Health's 24-hour Clinical Referral Line at 1-877-7-NYSHIP (697447), choose option 3 twice from the menu and visit their online directory.
Prescription Drug
Visit the CVS Caremark website to order mail service prescriptions online at reduced cost or find nearby retail pharmacy locations, including those participating in the vaccine network or with 24-hour service.
Nonparticipating Providers
If The Empire Plan is your primary insurance coverage and you use a nonparticipating provider who is part of the Basic Medical Provider Program, your out-of-pocket expenses may be reduced. Search for a provider or facility from the link below.
Using the Online Empire Plan Provider Directory
Learn how to use the provider directories for The Empire Plan's Medical/Surgical, Hospital, Mental Health/Substance Use, and Prescription Drug by watching this short video.