HMO Member Services

How to reach all HMOs' member services.

Call the first phone number listed under your HMO for member services. If you have a Medicare Advantage Plan through your HMO, call the second phone number instead. For TTY services, call the third phone number.

Blue Choice

For Information: 1-800-499-1275
Medicare Blue Choice: 1-877-883-9577
TTY: 1-800-662-1220
Excellus BCBS

Capital District Physicians' Health Plan, Inc. (CDPHP)

Member Services: 1-800-777-2273 or 518-641-3700
Group Medicare HMO: 1-888-248-6522 or 518-641-3950
TTY: 711
CDPHP

EmblemHealth

For Information: 1-800-447-8255
Medicare Advantage HMO (downstate): 1-877-344-7364
TTY: 1-888-447-4833
EmblemHealth

Highmark Blue Cross Blue Shield

For Information: 1-844-639-2441
Medicare Senior Blue HMO: 1-800-329-2792
TTY: 711
Highmark BlueCross Blue Shield

Highmark BlueShield

For Information: 1-844-639-2440
Medicare Senior Blue: 1-800-329-2792
TTY: 711
Highmark BlueShield

HMOBlue

For Information: 1-800-499-1275
Medicare HMOBlue: 1-877-883-9577
TTY: 1-800-662-1220
Excellus BCBS

Independent Health

Customer Service: 1-800-501-3439
Medicare Advantage HMO Member Services Department: 1-800-665-1502
TTY: 716-631-3108
Independent Health

MVP Health Care

Customer Service: 1-888-MVP-MBRS (687-6277)
Medicare Advantage HMO: 1-800-209-3945
TTY: 711
MVP Health Care